Samsung Q-Series Soundbar 30-Day Money Back Guarantee

Purchase a Samsung Q-Series soundbar between December 6th 2023 and February 29th 2024 with peace of mind. If you don't like it after 30 days* you can return it for your money back! Fill out the form below to begin the return process.

*proof of purchase and original box required

Please note that if your product is faulty, you need to return your product to the retailer you purchased from.

Please note that all claims must be registered below by 30 March 2024, and incomplete claims must be completed by 13 September 2024. To register a claim, proof of purchase, proof of product condition, and proof of packaging in original box is required to complete a claim. See Terms and conditions for full details.

Participating Eligible Products

Product SKU
HW-Q990C/XY
HW-Q930C/XY
HW-Q800C/XY
HW-Q700C/XY
HW-Q600C/XY

Here to claim your money back?

Please fill in the details below.



Purchased Product

Please format date 'DD/MM/YYYY'

Maximum 5 mb. Please ensure that invoice number, purchase date and purchased item details are visible.
Maximum 5 mb. Image needs to show the soundbar, speakers, and all cables in original condition.
Maximum 5 mb. Image needs to show the original packaging your soundbar came in. You will need this to ship your soundbar back to us.